Can I get a refund or exchange on a product I purchased from a different Woolworths Supermarket?
Yes, with a clear proof of purchase, we can offer a refund or exchange for an item that you have purchased from any Woolworths Supermarket or on Woolworths Online. Without proof of purchase, products with a purchase price of less than $15 can be exchanged, refunded in cash or reimbursed in the original payment method. Just call our Customer Service Team or visit the service desk at your Woolworths Supermarket.  If you do not have proof of purchase for an item over $15, you can visit your closest Woolworths Supermarket and an exchange or reimbursement in the form of a Woolworths Limited Returns Card will be given at the Store Manager’s discretion.